Privacy Policy

1. What Information Do We Collect?

Personal information you disclose to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal information provided by you may include: names, phone numbers, email addresses, mailing addresses, usernames, passwords, contact preferences, contact or authentication data, billing addresses, debit/credit card numbers, and similar information.

Information automatically collected. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services and other technical information.

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication
• To deliver and facilitate the delivery of services to the user
• To respond to user inquiries and offer support
• To send administrative information to you
• To fulfil and manage your orders, payments, returns, and exchanges
• To request feedback and contact you about your use of our Services
• To protect our Services and ensure safety and security
• To identify usage trends and improve our Services
• To comply with our legal obligations

3. Business Card Image Processing

When you use our business card scanning feature, the images you capture are processed as follows:

• Transient cloud processing. Business card images are temporarily transmitted to cloud-based AI infrastructure for the purpose of extracting contact information (such as names, phone numbers, email addresses, and company details). Images are processed in memory only and are not persistently stored on the processing servers.
• Permanent storage. After extraction, the original business card images are stored in our EU-based data centre (Frankfurt am Main, Germany) and associated with your account. You may delete these images at any time by deleting the corresponding contact, which permanently removes both the contact record and all associated images.
• Extracted data. The structured contact information extracted from the images is stored in our EU-based database and is subject to the same data protection measures described in this policy.

4. When and With Whom Do We Share Your Personal Information?

We may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice.
• Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can manage cookie preferences through the consent banner presented when you first visit our site.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information.

7. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Do We Collect Information from Minors?

We do not knowingly solicit data from or market to children under 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

9. What Are Your Privacy Rights?

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right to: request access to and obtain a copy of your personal information; request rectification or erasure; restrict the processing of your personal information; and if applicable, data portability.

Withdrawing your consent. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent by contacting us using the contact details provided below.

Account Information. If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account, or contact us using the contact information provided.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised.

11. Do California Residents Have Specific Privacy Rights?

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

12. Do Virginia Residents Have Specific Privacy Rights?

Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents have certain rights regarding their personal data, including the right to access, correct, delete, obtain a copy of personal data, and opt out of the processing of personal data for purposes of targeted advertising or sale of personal data.

13. Do We Make Updates to This Notice?

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

14. Governing Law

This privacy notice and any disputes arising from it are governed by the laws of the Federal Republic of Germany. The exclusive place of jurisdiction is Frankfurt am Main.

15. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at info@alphaedge.biz or by post to:

AlphaEdge Consulting GmbH
Neue Rothofstrasse 13-19
60313 Frankfurt am Main
Germany

16. How Can You Review, Update, or Delete the Data We Collect from You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at info@alphaedge.biz.